Shipping Policy

TrendyCakesByDhana is committed to delivering fresh cakes, desserts, and baked goods safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

All orders are processed after successful payment confirmation. Custom and bulk orders may require additional preparation time. Order processing timelines will be communicated at the time of order placement, where applicable.

Delivery Areas

We currently deliver within selected locations as displayed during checkout. Availability of delivery services depends on your delivery address.

Delivery Timelines

The estimated delivery time will be shown at checkout. While we aim to meet promised timelines, delivery may be affected by traffic, weather conditions, public holidays, or other unforeseen circumstances.

Same-Day & Scheduled Delivery

Same-day or scheduled delivery options may be available for certain products and locations. Availability will be shown during checkout.

Shipping Charges

Delivery or shipping charges, if applicable, will be clearly displayed before order confirmation.

Delivery Attempt

Our delivery partner will attempt delivery at the address provided. If the recipient is unavailable, re-delivery may be attempted or the order may be cancelled. Additional charges may apply for re-delivery.

Incorrect Address

TrendyCakesByDhana is not responsible for delivery failures due to incorrect or incomplete address details provided by the customer.

Damaged During Transit

If your order arrives damaged, please contact us within 24 hours of delivery with clear photographs of the product and packaging.

Order Tracking

Tracking details, if available, will be shared via email or WhatsApp once your order is dispatched.

Contact

For shipping-related queries, please contact:
📧 Email: [email protected]

Sankar